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Magellan Health Services

Frequently Asked Questions ::

Here's the answer to your question: How soon until I get a response to my request?

After you submit your authorization request online, you will receive immediate confirmation that your request has been received and, in some instances, we'll be able to tell you right away that your request is authorized. In other instances, you will be directed to contact Magellan by phone at the number on the member's benefit card or in writing in order to obtain authorization.

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