Online TRF is used for concurrent authorization requests only. It cannot be used to request an initial authorization. If you have not obtained an authorization for the care you are currently providing, you will not be able to use Online TRF to request additional sessions. Please call the applicable Magellan Care Management Center for assistance. To complete the Online TRF:
Enter the prior authorization number exactly as it appears on your most recent authorization letter, paying particular attention to upper and lower case, and punctuation.
When the authorization number you entered is validated, the Initiate Authorization Request screen will be displayed. Follow the instructions in the application to complete this page.
- You will need to successfully submit one TRF online before entering another one.
- If you exit your browser before successfully submitting your request, your data will be lost.
- You will not be able to complete a successful submission after you've closed the browser or moved on to request additional sessions for other members in care.
- If you have questions that are not answered in this application, email us at InternetTRF@Magellanhealth.com.