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Magellan Health

Share and use our healthcare worker phone and text line

Free, confidential support for healthcare workers and first responders affected by the COVID-19 pandemic

Magellan’s crisis text and phone lines offer free, confidential mental health services and access to other resources, such as community-based support, to assist those responding directly to the pandemic. We offer these resources to help critical workers as they try to cope with feelings of fear, sadness, anger and hopelessness related to the situations they may be experiencing during the coronavirus pandemic.

You may use these numbers yourself if you need to talk, and share them broadly with other healthcare workers or first responders, as our lines are open to healthcare workers nationwide – Magellan members and non-members alike.

Certified, licensed mental health clinicians are standing by to help.

Healthcare worker and first responder phone hotline and text line

  • Call 1-800-327-7451 (TTY 711) or
  • Text SUPPORT to 78137 from anywhere in the U.S. to connect via secure mPulse Mobile platform. The text line is available from 8:30 a.m. – 6:30 p.m. Eastern Time, Monday through Friday. Texts received outside of those hours are directed to the crisis telephone hotline.

To learn more about how Magellan is offering support and responding during the COVID-19 pandemic, visit MagellanHealthcare.com/COVID-19